@egain/ai-agent-sdk API Reference - v0.3.2 / EscalationMessageParams

Interface: EscalationMessageParams

Parameters for creating an escalation event message

Hierarchy

• BaseMessageParams

  ↳ EscalationMessageParams

Table of contents

Properties

• messageId
• from
• to
• escalationEvent

Properties

messageId

• Optional messageId: string

Inherited from

BaseMessageParams.messageId

Defined in

core/message/MessageTypes.ts:7

---

from

• Optional from: string

Inherited from

BaseMessageParams.from

Defined in

core/message/MessageTypes.ts:8

---

to

• Optional to: string

Inherited from

BaseMessageParams.to

Defined in

core/message/MessageTypes.ts:9

---

escalationEvent

• escalationEvent: any

The escalation event data

Defined in

core/message/MessageTypes.ts:29